QUICK AND EASY GUIDE
2. Prepare documents - Photo ID(Driver License), Military PCS Order, Reservation Paper.
(Note: Never give your military ID to a sales clerk. They may try to photo copy it while your not paying attention)
3. Send an Email (firstname.lastname@example.org) for reservation.
4. Check a Confirmation Email and read carefully.
5. Contact us and report your pick up address before your pick up date.
6. After get your mobile phone, Respond a happy call from us.
7. Please write a customers testimonial for other customers.
|Galaxy Note 7|
|5.7 inch SUPER AMOLED 1440 X 2560 pixels|
|153.5 x 73.9 x 7.9 mm 169 g|
|4 GB RAM microSD, up to 256 GB|
|Fast battery charging|
|Qi wireless charging (market dependent)|
|S-Voice natural language commands and dictation|
|Galaxy Edge S7|
|5.5 inch SUPER AMOLED 1440 X 2560 pixels, ~534 ppi|
|150.9 X 72.6 X 7.7 mm, 157 grams|
|Android v6.0 Marshmallow|
|Curved Edge display|
|Snapdragon 820, Exynos 8890 Octa|
|4GB RAM, 32 / 64 GB, micro SD up to 200 GB|
|12 MP primary camera|
|5 MP front camera|
|3600 mAh non-removable batter|
|I phone 5|
|4-inch (diagonal) widescreen Multi-Touch display 1136-by-640-pixel resolution at 326 ppi 800:1 contrast ratio (typical) 500 cd/m2 max brightness (typical) Retina display|
|Fingerprint-resistant oleophobic coating on front Support for display of multiple languages and characters simultaneously|
|8-megapixel iSight camera|
|Korea brands itself as a global internet power house, but its campaign has been criticized because the internet presence has failed to embrace the foreign people. However, as we started to provide internet service, you also can enjoy Korea’s the world most estimated internet environment. Setting up an internet line will enable you to use smart phone more effectively with Wi-Fi zones.|
|Contract period||SK B Giga Lite(500mbps)||KT Olleh Internet(100mbps)||LG Smart Plan(100mbps)|
|3year||33002 KRW||28050 KRW||27500 KRW|
|2year||38500 KRW||33000 KRW||30470 KRW|
|1year||44000 KRW||36300 KRW||33385 KRW|
|No contract||49500 KRW||39600 KRW||36300 KRW|
|*KT Olleh Internet direct and LG Smart Plan have 22,000KRW of Activation Fee.
*If you cancelled your contract before you fulfill your contract, the service provider will charge you early termination fee.
|Cable TV service|
|3year||70001 KRW||11000 KRW||9900 KRW|
|2year||10402 KRW||14850 KRW||11400 KRW|
|1year||11700 KRW||15605 KRW||13400 KRW|
|No contract||13001 KRW||16500 KRW||14900 KRW|
|3year||123123 KRW||11000 KRW||9900 KRW|
|2year||10400 KRW||14850 KRW||11400 KRW|
|1year||11700 KRW||15605 KRW||13400 KRW|
|No contract||123123 KRW||1 KRW||0 KRW|
4G LTE Coverage
South Korea is one of the most technically advanced countries in mobile and wireless communication in the world.
More than 80% of Koreans own at least one mobile.
Your remaining mobile phone price and your last month bill will be your early termination fee.
(Remaining months of your contract 18months * monthly installment amount)+ Your last month usage and/or bill.
To check your early termination fee, Call the your service provider (Mon~Fri : 9:00~18:00 except National Korea holidays)
Will my AT&T, Verizon, Sprint service work in Korea?
Yes, But those companies provide roaming service to customers. To save your money we recommend you to activate your phone with Korea telecommunication service providers (SK, KT, and LG), if you stay in Korea more than two weeks.
Can I use my US mobile device in Korea?
Yes, you can use your mobile device in Korea. But you need to make sure it is unlocked from your mobile phone carrier in US. Depending on the model, some functions and/ or services may not be supported.
What is SKT, KT Olleh, LG U+?
Those are leading companies for telecommunication service in Korea. Check your service provider before you call to your customer service center. If customer service center representative asked your aliens register number, notify him or her you are in sofa status and give them your DoD number.
How can I call to the US and other countries?
You can use free voice and/ or video call application. But the usage of m-VoIP call is limited depends on your mobile plan.
How can I check my usage?
There is ‘Dodol phone’ application to check your usage. Or you can call the customer service center of your service provider to check your usage.
What is surrender value?
Discounts are offered to anyone who is registered for LTE plan; however a user will have to pay back a certain amount of the discount if he or she cancels the plan without completing the contract period.
If I submit my military order, Can I terminate my mobile service without early termination fee?
NO, Service providers in Korea will not excuse your US military PCS situation.
How can the service provider charge my monthly bill?
Monthly bill will be sent to customer via text message and/or e-mail (in Korean). Provider shall withdraw the due amount on the debit or credit card registered on the account. Automatic charge usually occurs between 11th and 13th of every month. Your monthly usage is restart on every month 1st.
If you signed up for this contract middle of the month, your plan fee and usage will prorate. However provider may fail to set-up automatic billing for various reasons.
Please check with the provider for automatic billing set-up.
If delinquent payment lasts for more than 30 days, the provider may suspend the service without prior notice.
What do I have to pay when I want to cancel my contract?
Call the customer service center of your service provider. In addition check your last bill, remaining of your device fee and surrender value*. If you visit nearest KT Plaza or KT store and pay your entire early termination fee, your service will be canceled by that day.
Surrender value*: Discounts are offered to anyone who is registered for LTE plans. However a user will have to pay back a certain amount of the discount if he or she cancels the plan without completing the contract period.
How do I activate my cell phone?
Your phone comes activated, you do not need to do anything except turn it on and start using it. This also means that if you are not using your phone, you are still being charged for it. If the phone is out of our office and in your possession, it is an open line, and you will be charged a base fee, even if you are not using it.
- Service Provider English call center
(Mon ~ Fri, 9:00AM~18:00PM)
- SKT telecom : 080-2525-011
- SKT telecom : 080-2525-011
- LG U+ : 1544-0010
We offer SKT, KT Olleh, and LG U+ services that are well known as the three major telecommunication companies in Korea.
We also provide unique services, such as Buy back Service, Free delivery Service, Used mobile phone sales& activation, Overseas mobile phone activation, for customer who have uncertain length of stay and are unaccustomed to Korean geography and transportation. We also provide our services in three languages (Korean, English, Japanese).
Thanks for visiting INCUEN’s online website! We would like to invite you to get to know our INCUEN's specialized full service.
INCUEN is eager to provide you with the satisfaction you deserve.